All Systems Operational

Fenwick Cloud Operational
Hosted Platform Operational
Mail Operational
Authentication Operational
Fenwick Apps Services Operational
Apps Account Operational
Pay-It Payment Processing Operational
Fusion & EDI Interchange Operational
Fenwick Operations Operational
Project Management Operational
Microsoft-hosted Services Operational
Dynamics 365 Business Central Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 12, 2026

No incidents reported today.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Resolved - ECGrid have confirmed that this issue was resolved at 1:30 am AEDT. The backlog of orders should have come through, but if any are still missing, please ask the customer to resend them.
Oct 8, 10:20 AEDT
Identified - OpenText have confirmed they're experiencing a service disruption, resulting in missing orders for customers using ECGrid for their EDI. OpenText's status page can be viewed here while they fix the issue: https://status.opentext.com/
Oct 7, 13:05 AEDT

Oct 7, 2026

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.