Outage affecting some customers

Incident Report for Fenwick

Resolved

This incident has been resolved.

Posted Mar 11, 2026 - 08:51 AEDT

Monitoring

The affected platform host is returning to normal operations.

The underlying machine experienced an unexpected hardware failure and was redeployed.

There may be degraded performance while customers reconnect and cache rebuilds.

Posted Mar 11, 2026 - 08:19 AEDT

Investigating

There's an ongoing incident which is under investigation, it's preventing access for some customers.

Apologies for the interruption. We'll continue to post updates here.

Posted Mar 11, 2026 - 08:10 AEDT

This incident affected: Fenwick Cloud (Hosted Platform).