Outbound mail offline due to server update issue

Incident Report for Fenwick

Resolved

Issue has been resolved. We're reviewing future options for better redundancy of our mail systems.

Posted Mar 21, 2023 - 17:32 AEDT

Update

We've identified a DNS networking condition and are completing remediations.

Posted Mar 21, 2023 - 17:01 AEDT

Identified

We're looking into an issue with sending outbound mail via Fenwick Cloud SMTP.
We'll update this item as our investigation continues.

Posted Mar 21, 2023 - 16:01 AEDT

This incident affected: Fenwick Cloud (Mail).