ECGrid have confirmed that this issue was resolved at 1:30 am AEDT. The backlog of orders should have come through, but if any are still missing, please ask the customer to resend them.
Posted Oct 08, 2026 - 10:20 AEDT
Identified
OpenText have confirmed they're experiencing a service disruption, resulting in missing orders for customers using ECGrid for their EDI. OpenText's status page can be viewed here while they fix the issue: https://status.opentext.com/
Posted Oct 07, 2026 - 13:05 AEDT
This incident affected: Fenwick Apps Services (Fusion & EDI Interchange).