Unable to process EDI Fusion documents

Incident Report for Fenwick

Resolved

This incident has been resolved.

Posted Mar 31, 2022 - 15:17 AEDT

Monitoring

We've isolated the cause to an authorization issue between backend components. Any failed jobs will need to be retried using Interface Controller.

Posted Mar 31, 2022 - 15:08 AEDT

Investigating

We are currently investigating this issue.

Posted Mar 31, 2022 - 14:45 AEDT

This incident affected: Fenwick App Services (Fusion & EDI Interchange).