Degraded performance due to resource contention

Incident Report for Fenwick

Resolved

This incident has been resolved.

Posted Nov 08, 2024 - 08:32 AEDT

Monitoring

The impacted server has been rebooted and services are returning to normal.

Posted Nov 08, 2024 - 08:17 AEDT

Investigating

We've had some reports of slower than usual performance on our cloud platform.

After initial investigation we've identified the cause of the resource contention and are reviewing options for remediation.

Posted Nov 08, 2024 - 08:16 AEDT

This incident affected: Fenwick Cloud (Hosted Platform).